Returns & Cancellations
Given the perishable nature and the instant downloads of our products, most products on SweetzBkry.com are final sale. There are no returns, refunds, or cancellations allowed on any perishable orders that have shipped. For Cancellation Requests on Unshipped Orders, we ask that you please provide the request at least two business days prior to your shipping date. We do our very best to accommodate requests, however, not all requests are guaranteed to be fulfilled.
If you have questions about your order and want to know if it is eligible for a return, please Contact Us.
If an item arrives damaged, our Customer Support Specialist will work with you to determine the appropriate solution. Please reach out to us using the "Chat with Us" on the bottom left corner of your screen, by email at Jess@Sweetzbkry.com, or by phone at (903) 717-8122.